Terms

These terms apply to your use of the True Luxe Media website, including the contact form, Conciergia and the booking page. By using the website you agree to them.

Enquiries and bookings

Sending an enquiry or requesting a time through the website does not create a contract. Discovery calls are confirmed by email. Shoot requests are only confirmed once Emilia has replied to confirm the date, time and details.

Packages, inclusions and pricing are confirmed in writing before any work begins. If anything on the website differs from what Emilia confirms with you in writing, the written confirmation applies.

Changes and cancellations

If you need to change or cancel a booking, please email Emilia as early as possible so the time can be offered to someone else.

Website content

The photos, videos, text and branding on this website belong to True Luxe Media or are used with permission. Please do not copy or reuse them without written permission.

Information on the website

The website is a general guide to True Luxe Media's services. Reasonable care is taken to keep it accurate, but services and details may change.

Links to other sites

The website links to social media and other sites that True Luxe Media does not control. Their own terms and privacy policies apply when you visit them.

Liability

To the extent permitted by law, True Luxe Media is not liable for any loss arising from your use of the website. Nothing in these terms excludes any rights you have under the Australian Consumer Law.

Privacy

How your details are handled is explained in the Privacy page.

Governing law

These terms are governed by the laws of Victoria, Australia.

Contact

Questions about these terms can be sent to emilia@trueluxemedia.com.au.